Technical Support

While the control features in each classroom should look familiar and be similar across campus, the specific resources available in each classroom will be different. Often the affordances within an Active Learning Classroom or Mosaic Active Learning Classroom are beyond those of a traditional classroom.

Control panel for Student Building SB015. Shows sources (instructor sources, collab mode, student stations, cameras, and system off) along the left column. Shows source destinations (main video wall, side video walls, and student stations) along the bottom, as well as volume and microphone controls.
Crestron control panel in Student Building SB015 is situated along the left and bottom borders of the lectern instructor monitor. There is also a second control monitor located in the center of the upper tier of the classroom.

For general troubleshooting, you can contact Classroom Technology Services (CTS) at any time. The UITS Learning Spaces team works to fully support the technologies in these classrooms. In Student Building SB015 you will find the “Help Desk” phone number listed in the bottom left corner of the control panel. If you require immediate assistance, UITS will dispatch someone to your classroom to fix the issue.

License

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Welcome to Student Building SB015 Copyright © by Kelly Scholl and IU Learning Spaces is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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