PREPARING FOR THE FUTURE
Modern integration strategy is a must for modernization
“In order to manage the many cloud applications that most institutions have subscribed to and the many on-premises applications remaining, institutions should look to modernize their integration practices to reduce the cost, time, and risk of moving data between critical systems.” – Tambellini Group
What is our aspiration?
We will prioritize staff development and infrastructure modernization to drive excellence and innovation. We are committed to investing in state-of-the-art technologies, equipping our team with ongoing training, and fostering a culture of innovation and thought leadership. By strengthening our resources, skills, and infrastructure, we will position ourselves to meet the evolving needs of our clients today and into the future.
Why is this important?
The rapidly evolving world of technology demands continuous adaptation. To better serve our clients and keep our staff engaged, ES must stay at the forefront of emerging IT trends and address the growing expectations of our stakeholders. By doing so, we can enhance client satisfaction through sustainable, forward-thinking solutions that excel in an ever-changing environment.
Investing in the future also enables us to anticipate and mitigate potential risks. Threats such as ransomware, data breaches, and cyberattacks pose constant challenges. By proactively addressing these risks with modern technologies and well-trained staff, we can safeguard our clients’ data and uphold IU’s world-class reputation for excellence in IT.
What are our concrete goals?
- Transform our ability to innovate and respond rapidly to technological advancements by modernizing Enterprise Systems applications and integrations, ensuring they are scalable, secure, and aligned with future business needs.
- Research and create an identity and access management strategy to further our strategic understanding of the internal and external landscape.
- Establish a robust foundation for continuous learning and professional development by equipping Enterprise Systems staff with the critical skills and expertise needed to navigate emerging technologies and future challenges.
What specific targets are we setting for ourselves for 2025?
- Transform our ability to innovate and respond rapidly to technological advancements by modernizing Enterprise Systems applications and integrations, ensuring they are scalable, secure, and aligned with future business needs:
- By April 2025, select an iPaaS platform. Train ES resources and publish APIs to at least two pilot data sources enabling discovery and consumption by other systems.
- Evaluate and select a software solution for budget construction and collaborate with stakeholders to develop an implementation plan to support budget construction for fiscal year 2027.
- Launch the Digital ID card for the incoming Class of 2025, providing a secure, smartphone-based credential for students and staff to replace physical ID cards. This initiative will upgrade card readers and systems to support Digital ID credentials and ensure compatibility with digital wallets across a variety of smart devices.
- Research and create an identity and access management strategy to further our strategic understanding of the internal and external landscape:
- By March 2025, establish an IAM task force. The task force will gather and analyze information, document requirements and current usage, evaluate the existing IAM ecosystem and products, and deliver a report of strategic recommendations for improving security and interoperability by October 2025.
- By December 2025, publish the Person Profile API to IAM data via the new iPaaS, enabling improved discovery and usage by at least two enterprise systems.
- By December 2025, enhance the security and resilience of IU’s IT systems and infrastructure by advancing UITS Safe IT account lifecycle objectives for retiree accounts, former employee/student accounts, and group accounts.
- Establish a robust foundation for continuous learning and professional development by equipping Enterprise Systems staff with the critical skills and expertise needed to navigate emerging technologies and future challenges:
- Partner with the Office of Institutional Equity to distribute and monitor use of Deque’s library of accessibility training materials, facilitating institutional readiness for the upcoming Title II changes.
- Equip Enterprise Systems staff with the knowledge and skills to intentionally leverage generative AI technologies, driving innovation and advancing operational efficiency.
- Ensure that supervisors work with their employees to identify at least one professional development activity that will be incorporated in their 2025 annual expectations document.