STUDENT SUCCESS
IU implements new student success platform
“Once Stellic is fully implemented across Indiana University, it will make a big difference in how students track their progress toward graduation,” IU Vice President for Student Success Julie Payne-Kirchmeier said. “Currently, this happens with different isolated platforms that aren’t connected, placing significant burden on the student and advisors to ‘connect the dots’ manually.
Stellic will help make the process of navigating a degree pathway so much easier and is another important way in which Indiana University supports student success as highlighted in the IU 2030 Strategic Plan.”
What is our aspiration?
To modernize and streamline admissions, academic planning, student management systems, and related communications across all IU campuses. Our goal is to provide integrated, user-friendly technology that enhances the university’s ability to develop, improve, and communicate its academic offerings effectively. This includes intuitive tools for prospective students to explore IU’s programs, apply with ease, and receive timely admissions decisions and communications. Once enrolled, students will have access to cutting-edge tools that support their academic success and help them fully engage with the opportunities IU offers.
Why is this important?
Student success is one of the three foundational pillars of the IU 2030 strategic plan. Achieving the goals within this pillar—which include expanding enrollment, improving student retention, increasing on-time graduation rates, and ensuring the excellence of IU’s academic programs—requires a strong, technology-driven foundation. By modernizing and streamlining admissions, academic planning, support services, and student management systems, we can better support these objectives.
With intuitive and integrated tools, students can more easily navigate their academic journey, from application to graduation. These efforts are not just about technology; they reflect IU’s commitment to being student-centered in every aspect of its operations. The systems and solutions we implement must empower students to succeed while enhancing IU’s ability to deliver top-quality programs and services.
In collaboration with Enterprise Systems and key business partners, IU can leverage modern technologies to make this vision a reality, ensuring our students thrive and our aspirations for academic excellence are met.
What are our concrete goals?
- Achieve critical milestones for implementing the Slate admissions system to enhance application processing, recruiting, and decision-making workflows, ensuring adaptability and continuous improvement.
- Launch the Stellic degree-management system on all IU campuses.
- Foster strategic partnerships to drive initiatives that enhance administrative support for student success.
What specific targets are we setting for ourselves for 2025?
- Achieve critical milestones for implementing the Slate admissions system to enhance application processing, recruiting, and decision-making workflows, ensuring adaptability and continuous improvement:
- Develop and implement integrations and automation to transition undergraduate admissions for all regional IU campuses to Slate. Ensure the system is operational by the start of the August 2025 application cycle.
- Prepare for the graduate admissions transition to Slate across all IU campuses by March 2026. This includes developing necessary integrations and automation, as well as retiring the current Liaison Graduate CAS system.
- Redesign and optimize key Slate integrations to align with the new iPaaS solution, once it is in place. Incorporate data integration best practices and principles established by the Data Integration Center of Excellence.
- Launch the Stellic degree-management system on all IU campuses:
- Complete Phase 1 of the Stellic implementation by launching Fall 2025 term audit, planning, and registration functionality within Stellic for all IU regional campuses in March 2025. Launch Spring 2026 term audit, planning, and registration functionality within Stellic in the fall of 2025, completing Phase 1 of the Stellic implementation.
- Prepare for Phase 2 of the Stellic implementation by collaborating with Stellic to guide the development of enhancements to the Advise module, ensuring alignment with fit-gap analysis to support academic advising, appointment scheduling, and the eventual replacement of AdRx and related systems.
- Prepare for Phase 3 of the Stellic implementation by collaborating with the vendor to develop the Explore module, which will help prospective and transfer students assess IU’s degree offerings and transfer credits. This module will replace the IU Credit Explorer and related systems. Additionally, work with stakeholders to develop a comprehensive implementation and integration plan.
- Foster strategic partnerships to drive initiatives that enhance administrative support for student success:
- Participate in the RFP to select a Curriculum Management solution supporting course catalogs, program development, and academic bulletins, and work with stakeholders to develop an implementation plan upon selection.
- Collaborate with the Office of Strategic Operations and VPSS to develop and facilitate engagement infrastructure within Enterprise CRM to accommodate student retention strategies.
- Develop and launch a large language model chatbot for the university’s Knowledge Base site by March 24, 2025, to provide 24/7 support for common inquiries. The goal is to successfully resolve at least 70% of queries without intervention within three months of launch, aligning with the university’s objective to enhance student access to information.