This is a shared resource for the ID Clinic. If you have something that needs to be added to this Pressbook (a resource, a new chapter, a new section, etc.), a link isn’t working, or your spot a mistake (no one is perfect), please reach out to Kayla Kinzel as soon as possible! Within this Pressbook you will find information on the following topics:

• Canvas KB’s and How-To Documents for ID’s and Clients
• Canvas Courses for ID’s and Clients
• Various Resources to Share with Clients on the Following Topics –
  • Pedagogy
  • Accessibility
  • Canvas
  • Resources Available at each IU Campus
• How to Escalate to Other Teams at IU
• ID Clinic Team Norms, Workflows, Onboarding/Trainings, and Standard Operating Procedures
• Various Templates for –
  • Emails
  • ServiceNow
  • Out of Office Messages
• Job Aids for ID’s and Clients

Below you will find the Table of Contents for the entire Pressbook. Use this to help you get to where you need to go quickly!

[CURRENTLY UNDER CONSTRUCTION – NO LINKS ADDED YET AS I FINALIZE FORMATING AND CREATE PAGES]

Table of Contents

CH 1 – ID Clinic Standard Operating Procedures

• ID Clinic SOP – Introduction and Directory
  • Running Agendas
• Onboarding Steps and Training
• Data Tracking and Workflow
  • ServiceNow, Wrike, PIE, Teams, and Outlook
• ID Clinic Norms and Expectations
• OCAP & ProS Courses
  • What are they and our role
  • ProS Archetype Imports and Handoffs
• Other Teams ID Clinic Works With
• Scripts
  • Emails, Signatures, Out of Office Messages, Meetings

CH 2 – Instructional Design Resources

• ID Resources – Introduction and Directory
• Pedagogical Resources (for IDs and Clients)
• Accessibility

CH 3 – Canvas

• Canvas Jigsaw Resources
• Canvas Courses (for Clients)
• Canvas (optional) Training Courses (for IDs)

CH 4 – External Tools

• CidiLabs
• Video Production
  • Zoom, Kaltura, PowerPoint
• Inscribe
• Voicethread
• Adobe Tools
• Pressbooks

CH 5 – Decision Tree – Escalation

• Decision Tree – Introduction and Directory
• Non-Course Related Scenarios
• Accessibility Scenarios
• Course-Related Scenarios
• External Tools Scenarios
• Escalation Table