11 User experience:

User experience is human experience. IU’s User Experience Office takes that simple idea to heart, working with IU offices, departments, and schools to design and develop an impactful digital campus that puts people first. 

IU designers, developers, and leaders form the user experience (UX) unit of university software. The UX Office works with teams at all stages in a project to simplify processes, address accessibility needs, and develop adaptable products. 

To have the greatest impact and provide the most consistency to all constituents, the office focuses on university-wide strategies and practices with projects that cover all aspects of UX from principles to code to delivery.

Initiatives include: 

• Rivet. The first design system in higher education, Rivet is one of the top, most accessible, open-source design systems in the world. As a collection of code and visual assets used to create patterns across software titles, Rivet makes it easier to build and support consistent user interfaces.  
• Accessibility audits. Comprehensive web accessibility is a standard at IU, not just a goal. These audits ensure accessible experiences with an evaluation and a do-it-yourself checkup.

New UITS website puts our clients’ needs first

In January 2021, UITS unveiled a new, streamlined website, focused on helping IU faculty, staff, and students quickly find the information they need. The project is a collaborative effort with IU’s User Experience Office, IU Studios, UITS IT Communications Office, and vendor Brain Traffic. 

Unlike the earlier site, which had 104 websites totaling 21,659 pages in its ecosystem, the new site is more concise, mobile friendly, highly accessible to people with disabilities, and organized to make our most popular services quick and easy to find.