At a glance:

In teaching, learning, and university operations

• Thanks to partnerships with dozens of publishers, the pioneering IU eTexts program enhances teaching and reduces students’ costs. In FY20, the program distributed more than 200,000 eTexts and saved students $8.01 million in real-cost avoidance.  
• IU has one of the world’s best campus networking infrastructures handling more than 150,000 wireless devices at any given time. 
• When COVID-19 hit, our Keep Teaching and Keep Learning resources bolstered faculty and student success during an uncertain time.  
• Our Assistive Technology & Accessibility Centers, found on every campus, use technology to provide equal access and create an inclusive environment for the IU community. 
• IU provides extensive software offerings at no added cost to students. Since the start of IU’s Microsoft and Adobe enterprise license agreements in 1998, software titles were downloaded over 20 million times, and collectively saved the university over $300 million off the education retail price. Our consolidated structure allows IU to continue to pursue large-scale licenses with the biggest players in the field.  
• UITS offers exceptional IT services and support, including an award-winning, 24x7x365 Support Center. 
• IU leads in classroom technologies, with 99 percent of IU’s general inventory classrooms containing an installed PC, webcam, and other tech to support dynamic in-person and remote learning.  
• We provide high-quality support and education for faculty on new and emerging technologies through our teaching centers, faculty outreach, and partnerships.   
• The University Information Security Office (UISO) and chief privacy officer ensure a resilient, secure IT environment that protects information resources and personal data.  
• The new UITS website, built on a novel framework designed at IU, is customer-service focused and optimized for accessibility to offer an exceptional user experience.  
• Our Decision Support Initiative builds data-informed tools for university leaders on topics ranging from revenue to financial aid.  
• Our IT Training team offers award-winning educational resources on IT topics, as well as custom IT educational events.  
• Our award-winning IT Communications Office supports enterprise-wide rollouts seamlessly, communicates grant awards, and ensures communication is at the core of everything we do at UITS.

In FY20 our supercomputers and high-performance computing systems helped IU faculty and researchers win $354 million in grants—41% of all grant dollars awarded to IU.

In research and discovery

• As home to the Center for Applied Cybersecurity Research (CACR) and the Research and Education Networks Information Sharing and Analysis Center (REN-ISAC), IU is a pioneer in higher education information security research, practice, and thought leadership. 
• Research and education networks keep discovery alive, and we manage some of the world’s biggest via our Global Network Operations Center (GlobalNOC) for clients like Internet2, the National Oceanic and Atmospheric Administration (NOAA), and the U.S. Department of Commerce bringing in about $18 million each year. 
• Big Red 200 is one of the world’s most powerful university-owned supercomputers and is just one part of the suite of cyberinfrastructure tools we offer all IU researchers at no cost. 
• The Media Digitization and Preservation Initiative saved IU’s unusually rich and rare collection of more than 300,000 audio and video assets from degradation and obsolescence so future generations can enjoy and study them. 
• Our Health Technology Services group offers a wide range of IT support and services for the IU School of Medicine—the largest med school in the country. 
• We are leaders in IT research with unique partnerships between IT service and research areas—in fields including data science, high-performance computing optimization, and cybersecurity.