We hold an intern orientation to cover LHSI expectations and tips on expectations for any professional workplace. However, you will need to orient interns to your specific site, policies, procedures, and expectations.

Below are some suggestions and resources for orientation to your site. Although this list may not be comprehensive for your specific department, it represents the types of training responsibilities that are left to the supervisor and internship site.

Office Basics

• Desk or workspace, ideas on where to work if your team is remote
• Computer to log into TIME to clock-in/out
• Restrooms, lunch or break area, supply room
• How to handle lunch break (or other regular breaks). Interns must clock out for a 30 minute break for any block of work over 6 hours.
• Special access to the building or room via ID card or keys
  • IU Health access through the Crimson card office
  • Eskenazi Hospital may require volunteer training to receive a badge
• How to use the copier, voicemail, fax
• Necessary passwords or codes
• Add interns to group/departmental email lists
• Any unique supplies or software downloads to work virtually if needed (technology, access, etc)
• Access to personal protective equipment

Policies and Procedures

• Dress code or safety requirements
• Steps to call off sick: who to notify and preferred communication type
• Training and any special safety rules
• Confidentiality issues to consider
• COVID19-related protocol specific to your work
• Vaccine or TB test requirements

Everyday Work

• How to answer the telephone or reply to emails
• Introduction to coworkers and their responsibilities
• Intern’s role within the group
• Schedule of staff meetings and whether or not the intern is expected to attend
• What is expected of the intern in the day to day work
• Educational or background materials to read or review
• First project or task
• What to do during down time or who to tell when they run out of work
• Specific deadlines you may be working toward

Transportation and Parking

Most of our internship locations are within easy walking distance or by shuttle. We expect interns to walk or take the shuttle instead of driving to most of the internship sites; the JagLINE or IU Health shuttle routes are typically sufficient for getting from class to the internship. If they are concerned about taking the shuttle or have questions about transportation that you can’t answer, send them to the LHSI office for assistance.

Students with cars generally have student parking passes that may not work for employee parking. They are ineligible for employee passes (student parking is often closer to buildings anyway!).

If interns are driving to local events or meetings, discuss parking options and cover the cost if possible. If an intern is driving to a meeting or you are transporting them to a meeting, they must be clocked in for the duration of the trip as well as the meeting time.

Transportation discussions include:

• Campus JagLINE shuttle or IU Health shuttle service and tips on timing or which route to take
• Parking garage validation or discounted garage pass (for non-IU owned parking)
• Parking reimbursement for meetings
• Student discounted IndyGo bus pass (available from the Crimson Card office)