APPENDIX A: PROGRESS

Tracking progress on goals and targets

TRACKING OUR PROGRESS

Read on to learn how the ES teams have made progress toward the goals of each Area of Focus. (Updates to come.)

Enhance operational efficiency and facilitate seamless communication by standardizing ES internal documentation.
Ensure the security and resilience of IU’s IT systems and infrastructure by implementing UITS Safe IT objectives.
Explore project-based metrics to provide valuable insights into the progress, efficiency, and success factors of ES projects and systems.

Enhance operational efficiency and facilitate seamless communication by standardizing ES internal documentation.
- Develop and document the standards for a new employee onboarding process through collaboration with UITS HR business partners and other UITS divisions.
- Define documentation standards for internal ES technical and administration documentation.
- Research and recommend ES documentation management tools by category.
Ensure the security and resilience of IU’s IT systems and infrastructure by implementing UITS Safe IT objectives.
- Review and improve account lifecycle management to significantly reduce the total number of active accounts.
- Begin email domain alignment effort to reduce the number of non-iu.edu domains.
- Roll out DUO Verified Push to all faculty, staff, and students.
Explore project-based metrics to provide valuable insights into the progress, efficiency, and success factors of ES projects and systems.
- Publish dashboards from the Metrics task force and launch production operations and onboarding for collection of these metrics across enterprise systems.
- Define project implementation metrics and go-live success metrics for the Stellic implementation and build dashboards to track and analyze those metrics.
- Document and share what was done with and what was learned from the Stellic metrics project.

Take significant steps to operationalize the ES integration strategy and recommendations to mature our integration capabilities.
Research and create an identity and access management strategy to further our strategic understanding of the internal and external landscape.
Empower IU faculty, staff, and students by enhancing generative AI tools using institutional data sets.

Take significant steps to operationalize the ES integration strategy and recommendations to mature our integration capabilities.
- Establish a Center of Excellence consisting of appointed members to offer strategic direction and best practices.
- Draft a funding proposal, create a Request for Proposal (RFP), assess responses, and select an iPaaS platform.
- Form an integration team and initiate training on the designated platform.
Research and create an identity and access management strategy to further our strategic understanding of the internal and external landscape.
- Research the capability of having a backup to IU Login hosted in the cloud and recommend next steps.
- Research cloud-based identity and access management solutions compared to I2 Trusted Access Platform to develop an IAM roadmap for the future.
- Implement a governance model for prioritizing IAM activities.
Empower IU faculty, staff, and students by enhancing generative AI tools using institutional data sets.
- Create a working group to analyze available data sources and identify the most commonly used institutional data sets on which to train generative AI.
- Train generative AI models to tap into these data when asked relevant questions.
- Create a POC of a user experience that taps into this trained AI backend within IU Mobile.

Implement Digital Strategy Initiative (DSI) recommendations.
- Document requirements to provide guidance for creating web content and websites (training and attestation).
- Deliver, communicate about, and begin implementing the enterprise content strategy, using IU Indianapolis’s new WCMS instance as a model.
- Form plans for applying the content strategy to the remaining gateway websites.
Support the Vision 2030 Student Success and Opportunity pillar.
- Establish the enterprise SMS service offerings, adoption and usage strategies, and best practices.
- Launch the Stellic Degree Management platform to undergraduate students in the fall 2024 term to support registration planning and enrollment for 2025.
- Complete a fit-gap analysis on advising functionality in the Stellic system and finalize a plan for transitioning advising records and management to this new platform into 2025.
Execute the IUPUI Split Technical Implementation Plan.
- Populate identity management with Purdue University at Indianapolis faculty, staff, and students.
- Support capability for Purdue University at Indianapolis students to enroll in IUI classes.
- Update IU systems to support Purdue University at Indianapolis faculty, staff, and students for campus services—housing, parking, dining, libraries, and lab access.